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Features overview

Features are optional or advanced capabilities you turn on per sub-account (and sometimes per agency): connection routing, drip pacing, n8n automation, translation, voice, groups, interactive WhatsApp payloads, and more.

Most configuration lives in Sub Accounts → open a location → tabs (WhatsApp numbers, AI & translation, Voice, Connection, Groups, Notifications, etc.). The pages in this section explain what each feature does, when to use it, and how to set it up without repeating the full GHL or WhatsApp basics.

In this section

TopicWhat it covers
Connection proxy (WhatsApp)Geographic / residential IP routing for the WhatsApp tunnel.
Outbound session selectionWhich WhatsApp line sends a message: priority, rules, and #WH codes.
Outbound dripFixed pace: one outbound message per interval (milliseconds).
n8n Webhook & APIWebhook URL, optional HMAC, API key; use with n8n-nodes-whatghl as your agency configures.
WhatsApp numbers and sessionsWhatsApp Numbers tab: QR, reconnect, priority, sessions.
WhatsApp group managementGroups tab: list, actions, `#MSGALL
Translation & AIInbound/outbound translation, languages, AI provider, #traslate in GHL.
Voice (TTS)Text-to-speech providers, voices per language, #voice / #voice:xx.
Interactive messagesPolls, events, buttons, lists, and related composer patterns.
Multiple GHL agenciesLinking more than one GoHighLevel agency to your user.
Embedded in GoHighLevelUsing WhatGHL inside GHL (iframe, entry, scoped context).
Email notificationsPer–sub-account email alerts and test send.